One of the most common error codes Ninja Foodi users experience is ‘POT’. I myself was baffled when I tried to use my Ninja Foodi only to see this error code. Luckily, there are a couple of easy ways to fix this issue and get back to cooking.
If you experience the POT error code on your Ninja Foodi I recommend first checking that the Ninja Foodi is correctly installed onto its base. If you still get the error check for any debris around the connection and sensor area and ensure the lid is fitted correctly.
If after this you’re still experiencing errors you’ll want to go ahead and contact Ninja Foodi customer support. If your appliance is still in warranty then they’ll be able to either repair the appliance or go ahead and give you a replacement.
How To Make Sure Your Ninja Foodi Is Properly Installed Onto Its Base
Most people experiencing the POT error code usually find that it’s because the Ninja Foodi pot isn’t correctly installed onto its base.
Luckily, this is an easy fix. You’ll want to go ahead and remove the cooking pot, and then install it over the base again ensuring its hooks and locks are aligned in place.
Once you’ve reinstalled your Ninja Foodi, turn it on again and see if the POT error code has been resolved.
If you’re still having issues with the POT error code on your Ninja Foodi after reconnecting the pot to the base unit you’ll want to go ahead and check for any food debris, residue or build-up in the sensor areas.
There are multiple sensors on both the Ninja Foodi pot and the Ninja Foodi base which can result in a faulty connection.
This can happen if you’ve not cleaned your Ninja Foodi correctly or been cooking an oil-based or sauce-based food.
As a result, you’ll want to go ahead and thoroughly inspect the base of your Ninja Foodi pot and the top of the appliance to ensure the sensors, locks and connectors are all clean.
If you think there may be any residue or debris here go ahead and give the area a clean with a damp microfibre cloth.
Once you’ve done this you can turn the appliance back on and check to see if the POT error code has stopped.
If this is the case, then you’ll be able to go ahead and use your Ninja Foodi.
Keep in mind that cleaning your Ninja Foodi after each use and storing it in a clean cupboard when the appliance isn’t being used is the best way to ensure your appliance lasts.
Ensure The Lid Is Fitted Correctly
If you’re still getting a POT error code on your Ninja Foodi despite cleaning and re-connecting the appliances pot to its base then it’s time to look at other possibilities as to why the error code is appearing.
Luckily, another common issue people find causing this issue is also an easy fix and it’s the Ninja Foodi lid not being fitted correctly.
Again, this could be due to a misconnection when putting on the lid and simply require you to remove the lid before reconnecting it.
Alternatively, it could be due to residue or food debris around the rim of the lid causing a subtle misalignment issue that could trigger the code.
In that case, you’ll want to go ahead and clean the rim of the pot before reconnecting the lid and retesting.
If the POT error code is fixed as a result of this then you’ll want to ensure you regularly clean your Ninja Foodi thoroughly and store it in a dry cupboard when not in use to prevent further issues.
Contact Customer Support
If you are still having an issue with the POT error code despite going through the troubleshooting steps above then it’s best to contact Ninja Foodi.
If your appliance is still within warranty then they should be able to provide you with detailed instructions on how to get your appliance repaired or offer a replacement.
Given that the appliance is in warranty this should be free of charge.
It’s still worth contacting Ninja Foodi even if your appliance is outside of its warranty period since the customer support team may still be able to help.